Transform your IT Service Management (ITSM) with Bliss Media Studio’s Jira Service Management packages. Tailored to enhance your ITSM processes, our solutions streamline incident, problem, and change management, ensuring you deliver exceptional service experiences.

Let’s Talk About Your Project

 

Jira Service Management Packages

Choose from our structured packages to revolutionize your IT service delivery:

Essentials


$3,500

Ready in 2 weeks!

Ideal for new users

  • Setup of a Jira Service Management project for streamlined incident and request tracking
  • Basic workflow configurations for incident, problem, and change management
  • Get up to 15 hours per week of our top-rated management services, designed to support your project and tool management needs efficiently
     
     
     
     
     
  •  

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Elevate


$8,000

Ready in 3 weeks!

Go beyond the basics

  • Includes everything in the Essentials package
  • Up to 5 custom workflows for enhanced service processes
  • Custom fields and service catalog setup for a personalized service experience
  • 4-hour custom training session to empower your team with Jira Service Management expertise ($1,500 value)
  • Get up to 20 hours per week of custom configuration services, ensuring more comprehensive support and strategic guidance for your team

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Ultimate


$17,500

Ready in 4 weeks!

An all-inclusive solution

  • Includes everything in the Elevate package
  • Additional Jira Service Management project setups for varied IT service needs
  • One year of Silver Support package for ongoing optimization and dedicated support ($12,000 value)
  • Get up to 25 hours per week of unparalleled management services, perfect for teams seeking to maximize their project success and tool utilization
     
     
     
     
     
     

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ON-DEMAND


$125

per hour

Support when you need it!

  • Scope change rate
  • Additional hours 
  • Billed by the hour

PRE-BUY SUPPORT

Package Plan:

Kick-Off Meeting:
  • Define your ITSM goals and showcase Jira Service Management capabilities.
  • Recommend applications and configurations suited to your objectives.
Technical Implementation:
  • Custom configuration of your Jira Service Management environment.
  • Implement and test tailored workflows and fields for your service processes.
Feedback & Adjustments:
  • Present the configured setup for your review.
  • Refine the setup based on your feedback to ensure alignment with your service delivery goals.
Go-Live:
  • Officially launch your optimized Jira Service Management setup.
  • Activate the system for team use and service delivery improvement.

License Options: Add Value to Your Package

Enhance Your Package with Essential Licenses

While our service packages set the foundation for success with Jira Service Management, incorporating the right licenses unlocks the full potential of your Atlassian tools. Licenses are available as an add-on purchase to any package, providing the flexibility to choose what best fits your team’s needs.

Exclusive Discount on First-Year Licenses

Choosing Bliss Media Studio for your package purchase not only guarantees expert support and configuration but also offers added value when it comes to licensing. With the purchase of any of our packages, you’re eligible for a special discount on the first year of your licenses if acquired through us. This exclusive offer is designed to maximize your investment, ensuring you have the tools you need to thrive, at a fraction of the cost.

Leverage this opportunity to seamlessly integrate Jira Service Management into your operations with the added benefit of cost savings. Our team is here to guide you through the licensing process, making it easier for you to get started on the right foot.

 

At Bliss Media Studio, we’re providing a partnership that helps unlock your organization’s full potential. Our expertise in implementing and managing enterprise-grade Atlassian solutions ensures that your projects achieve unparalleled efficiency and collaboration. 

Connect with Bliss Media Studio and start redefining what’s possible for your business. 

 

BRILLIANT

We leverage Atlassian tools to bring your brightest ideas to life, transforming visions into reality with agility and precision.

LOGICAL

Our project and product management approach with Atlassian’s suite is grounded in analytical rigor, ensuring every decision advances your goals.

INNOVATIVE

As pioneers in the digital transformation space, we use Atlassian solutions to design forward-thinking strategies that set you apart.

STRATEGIC

With meticulous planning and Atlassian’s powerful platforms, we tailor your digital infrastructure for optimal impact, aligning closely with your long-term vision.

SEAMLESS

Our expertise in integrating Jira, Confluence, and other Atlassian products into your operations guarantees a harmonious workflow, enhancing efficiency and collaboration.